Return & Exchange Policy

At Work In Progress Clothing, we want you to be completely satisfied with your purchase. Please read our return and exchange policy carefully to ensure a smooth and enjoyable shopping experience.

Returns:        

  1. Eligibility:
    • To be eligible for a return, your item must be unused, unworn, and in the same condition as received.
    • The return must be initiated within 14 days of receiving the product.
  2. Return Process:
    • Contact our customer support at info.winprogress369@gmail.com to initiate the return process.
    • Clearly mention your order number, the item(s) you wish to return, and the reason for the return.
  3. Return Shipping:
    • Customers are responsible for the cost of return shipping.
    • We recommend using a trackable shipping service to ensure that we receive your returned item.
  4. Refunds:
    • Once your return is received and inspected, we will send you an email to notify you of the approval or rejection of your refund.
    • If approved, your refund will be processed, and a credit will be automatically applied to your original method of payment.

Exchanges:

  1. Eligibility:
    • We only replace items if they are defective or damaged.
    • If you need to exchange an item for the same product, contact us at info.winprogress369@gmail.com within 48 hours of receiving the product.
  2. Exchange Process:
    • Contact our customer support to initiate the exchange process.
    • Clearly mention your order number, the item(s) you wish to exchange, and the reason for the exchange.
  3. Exchange Shipping:
    • Customers are responsible for the cost of shipping the item(s) back for exchange.
    • We recommend using a trackable shipping service.
  4. Defective or Damaged Items:
    • If you receive a defective or damaged item, please contact us immediately for assistance. We will arrange for the return and replacement of the item.

Non-Returnable Items:

  • Gift cards
  • Items not in their original condition, damaged, or missing parts for reasons not due to our error.

Questions and Assistance:

  • If you have any questions about our return and exchange policy, please contact our customer support at info.winprogress369@gmail.com or call us at +919428826251.

Thank you for choosing Work In Progress Clothing. We appreciate your trust in our products and services.

For International Orders:

We are an evolving brand located in India and organically growing at our own pace.

Returns & Exchange for international orders won’t be possible for us at this given point due to the high logistic fees & time.

However you can connect with us over chat, phone or email and we would love to further accommodate as much as we can.